Contacts & Costumer Service


We are always available to (speedily) answer any questions you might have at: hello@bainhadecopas.pt;

You may exchange or return your clothing item within 30 days, no questions asked, as long as the following conditions are met: 


The item must be in perfect condition with the original tags preserved.
The item must not have been washed nor worn.
It must exhibit no stains nor any other marks.

You shall deliver it or send it to Bainha de Copas address: 

Avenida Dom João II, 50, 4º Piso, 1990-095, Lisboa, Portugal

In the event there is a size exchange request (each product have an online size chart), the Client is responsible for the return shipping costs. If there is any concern about a certain size, please do not hesitate to contact us.

Bainha de Copas will fully reimburse the customer within 15 days after receiving the item. The refund will be made through the same method of payment of the original purchase.

Thank you.


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